SAKURADO

Contact Us

    FAQs

    Orders for Shortcakes or cakes with decoration add-ons must be placed at least 48 hours in advance to allow for preparation.

    Most of our other cakes and Japanese desserts (such as Mille Crepes or Cheesecakes) are available for next-day collection or delivery, subject to availability.

    For urgent requests, please call 020 7589 2260 and we’ll do our best to accommodate.

    Yes, through UberEats, Deliveroo, and HungryPanda from all Sakurado branches.

    Yes,  we offer nationwide delivery via DPD courier, with orders placed at least 48 hours in advance.

    To ensure your cake arrives safely, decorations aren’t available for nationwide delivery, though personalised message plaques can still be added.

    Please note that certain items, such as fresh fruit mochi and shortcakes, are not eligible for nationwide delivery. For the full list, please see our FAQs.

    Yes, orders can be collected from any branch. For next-day collection, order by midnight the day before.

    Our kitchens handle dairy, eggs, gluten (wheat), nuts, peanuts, sesame, soya, and sulphites. Please see the allergen table on each product page for details.

    Orders can be cancelled or changed up to 72 hours in advance. Refunds aren’t issued, but store credit will be provided.

    Email orders@sakurado.co.uk or call 020 7589 2260 between 10 am – 6 pm.